Contact Nimi

Abstract from privacy policy on contacting us

LEGAL NOTICE - READ CAREFULLY

This is only abstract, please check our privacy policy for more details.

Unless explicitly stated otherwise, please mind that by contacting us you reasonably give us consent to be replied. Furthermore, unless explicitly stated (and when you actually need to seek our consent for contacting us), by contacting us via our private contacts means as well as those solely for purely personal and household activity - you reasonably consent to establish personal relation for social networking purposes with us.

Please mind given contact mean technological specification might require information storing or processing.

Our e-mail addresses are private!

Our e-mail addresses are private, meant for purely personal and household activity, which is undertaken within including but not limited to context of social networking, community maintaining, correspondence and maintaining address.

Our e-mail addresses accounts are on hosting provider (see useful terms) e-mail server and are accessed through web interfaces provided by hosting provider (see useful terms).

If and when we use 3rd party social media it is solely for purely personal and household activity, which is undertaken within including but not limited to context of social networking, community maintaining and correspondence.

Please refer to given 3rd party social media privacy policy for further insight on it.

Contact means

Read before contacting

Before contacting, we kindly ask you to please:

  • Ensure that question you want to ask has not been already answered.
  • Message includes recommended details.

Contact means availability

We are still () deliberating on possible channels for community maintaining. We apologize for inconvenience it might be causing. Private contact means remain valid.

Notice:

The information above is non-binding and intended for general information purposes only and has been provided in good faith.

Frequently asked questions

What details should be included when contacting?

When contacting about projects most importantly please specify valid project name e.g.:

  • Incorrect ✗:
    Nimi
  • Acceptable:
    NP
  • Correct ✓:
    Nimi Places

If you are requesting an technical support please provide a clear and detailed description of issue you are writing about and include following details:

  • Project version e.g.:

    • Incorrect ✗:
      newest
    • Acceptable:
      from last week
    • Correct ✓:
      20080808
  • Name, version and bitness (like 32-bit, 64-bit) of used operating system.
  • If applicable - received error details e.g.:

    • Incorrect ✗:
      desc. large screenshot of received error message box
    • Acceptable:
      Module XYZ could not be initialized
    • Correct ✓:
      0x00000
  • Steps to reproduce issue e.g.:

    • Incorrect ✗:
      clicked Y
    • Correct ✓:
      enabled X, Y and Z, then clicked Y

Lastly, in general avoid:

  • Using acronyms, jargon, non-standard abbreviations.
  • File attachments.

Quicker and better reply

Properly composed message will help us to provide quicker and better response.

What if I did not receive any reply?

You might not receive a reply:

  • If you choose e-mail as contact mean - then we might be unable to reply, as reply is being rejected by the mail server.
  • Your message might have been discarded as being invalid.

    Writting a valid message

    By including recommended details there is less chance to write invalid message.

When will I receive a reply?

Messages are replied on a daily basis. If message is a part of already started correspondence or addresses complex matter - it might require additional processing time.

Quicker reply with social media

Social media have shorter propagation delay as being on the same network, thus can be replied sooner.




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Information on this website is non-binding and intended for general information purposes only. All trademarks and registered trademarks are the property of their respective owners.

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